In pursuit of excellence, MetroCare Hawaii, LLC aims to become the leading home care services provider in Hawaii. We deliver our services with respect and professionalism.

With nearly ten years of experience in the home care industry, we can provide families with appropriate homecare services that are essential for recovery and living a healthy lifestyle at home. We can easily empathize with your situation at home because caring is our passion and we want to make it easy for you or your loved one to handle health challenges at home. Our services run from 2 hours to 24 hours daily.

With our professional caregiver present, getting the proper care is always at hand during emergencies and day to day living.

MetroCare Hawaii, LLC will work with the member of your care team and will see to it that the care,  treatment and medication prescribed are administered properly. When it comes to your health, we understand the risks and our aim is to lessen if not eliminate those risks while maintaining your comfort and well-being at home .

WHAT SETS UP APART?

RESPONSIVE MANAGEMENT:  As a locally owned and operated Home Care Agency, matters of importance are handled immediately and decisions are made with the sense of urgency.  Which means to you that if your need is urgent in nature, that we will be able to accommodate you without delay.

KNOWLEDGEABLE ADMIN SUPPORT STAFF: We have an exellent knowlegeable staff who are committed to providing you with exceptional support that you deserve.  They are trained and equipped with the necessary information to better serve you.

24 HOUR ON-CALL SERVICE (NO ANSWERING SERVICE):  Our on-call Manager is available after regular office hours to take your calls and address your concerns, answer your questions and respond to your urgent matters.

WEEKLY CALLS:  You will receive a call from our administrative office on a weekly basis by our Client Liaison or any one of her designee.  These calls are made to help us be proactive rather than reactive on issues that may arise.  This also provides an opportunity to discuss the client's care.

SUPERVISORY VISITS:  Scheduled supervisory visits to clients will be made by our Client Liaison who is also an RN.  Thses visits allow us more opportunity to assure quality care is being provided to our clients.

PERSONAL INTRODUCTION: When our Caregiver is sent to your home for the first time, they will always be accompanied by one of our coordinators to be personally introduced to the client and/or family.  The caregiver will be oriented to the home and the Care Plan, so they know exactly what is needed and expected.

CONFIDENCE FACTORS: 

• All our employees are comprehensively screened
• We ran a verification of prior employment references, experiences and training
• We ran background checks
• We provide worker's compensation insurance
• They all have access to professional supervision and verification of training
• Confidentiality of services and Client Right are always observed
• All our employees have to attend our mandatory in-service program to ensure that you continue to receive the care you deserve
• Our employees are bonded and insured to assure your PEACE OF MIND!